East Surrey
These organisations offer advice and support on a wide range of topics, including ageing well, staying independent, managing health conditions and accessing care services.
Please find below useful links, relevant resources and contact information. All links open in a new window and may include links to websites, videos, and PDF files for downloading and printing.
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For general health concerns or to discuss your falls risk and prevention strategies, your GP can provide guidance and referrals. They may suggest a referral to services such as Community Therapy, Social Services, or community exercise groups.
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Exercise Referral
The Exercise Referral Scheme provides you with a discounted gym membership and specialised training sessions over the course of 12 weeks. To request a referral to the Exercise Referral Scheme, download and print out the Exercise Referral Form and take it to be completed and signed by your GP or another Health Professional.
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Neighbourhood Navigation Service
First Community's Neighbourhood Navigation service provides social prescribing to connect you to local non-medical community-based services to enhance your overall wellbeing. There are many daily challenges which may impact your health and wellbeing, which are often not medical.
Stress, financial challenges, social isolation, loneliness, and many other experiences can have a negative impact on your health, and prescribing medications isn't always the answer. The service aims to reduce pressure on other NHS services by decreasing GP and hospital visits.
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Support to stay independent at home
For information on helping you stay independent at home, visit the following page on Surrey County Council’s website.
Help and support for older and retired people
This page brings together content from across our website which may be useful for older and retired people.
Keeping a completed form saves the worry of trying to recall the information during the stressful time of someone going missing. It also saves time for the police, allowing the search to start sooner.
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For advice or support about medication and falls risk, speak with your GP or a community pharmacist. Remember it’s important to have your medication reviewed yearly.
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Pegasus Scheme
Pegasus is a scheme for people with difficulty in speaking or communicating who need to report information to the emergency services. It means that they can fill in their details online, so that when they call emergency services, they can quote ‘Pegasus’ and a unique PIN number, and the call taker can view all of their details without the need for the person to repeat them.
It’s an important resource in tackling hate crimes against people with disabilities, which we sadly know is an under-reported crime. It removes the barriers people may face when needing to report a crime but feeling unable or not having the confidence to.
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Herbert Protocol
The Herbert Protocol is a form that carers, family or friends of a vulnerable person, or the person themselves can fill in. It contains a list of information to help the police if the person goes missing.
Keeping a completed form saves the worry of trying to recall the information during the stressful time of someone going missing. It also saves time for the police, allowing the search to start sooner.
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Manage your healthcare using a phone, tablet or computer
This link explains more about the NHS app, how you can download it and use it to manage your healthcare.
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Visit our Information and Advice section
Visit our Staying Active section
Visit our Home Safety section
Visit our Help and Contacts section
Start your online Self-Assessment
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Help and Contacts
Choose which sections to include in your personalised Falls Guide.
You can download it as a PDF to print, save, or share with family, friends, or others.
Please note that the advice contained on this website is not intended to replace the advice of your GP or other health professional